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How to Contact Payoneer Through Number Phone, Email, Live Chat

How to Contact Customer Service Payoneer


How to Contact Payoneer Through Number Phone, Email, Live Chat

buayaberdiri.blogspot.com - Payoneer is a popular online payment platform that allows users to send and receive payments globally. If you are using Payoneer and need to contact their customer service, you can do so through various methods. In this article, we will explore the different ways to contact Payoneer customer service and provide some tips to ensure a smooth experience.

Before we dive into the different methods, it's essential to understand what kind of issues you may need to contact Payoneer's customer service for. Here are some common problems that users may encounter:

  1. Account access issues
  2. Payment or withdrawal issues
  3. Card activation or replacement requests
  4. Questions regarding fees or transactions
  5. Security or fraud concerns
  6. Technical issues with the website or mobile app

Now let's take a look at the different ways to contact Payoneer customer service:

1. Live Chat


One of the quickest and most convenient ways to contact Payoneer's customer service is through their live chat feature. To access the live chat, log in to your Payoneer account and click on the "Contact Us" link at the bottom of the page. Then, select the "Chat with us" option and follow the prompts to connect with a customer service representative. The live chat is available 24/7 and can provide real-time assistance with your issue.

Live chat is one of the most convenient ways to contact Payoneer's customer service team if you have any issues or questions regarding your account, transactions, or any other service-related queries. This article will guide you through the step-by-step process of how to use Payoneer's live chat feature and provide you with some tips for a successful live chat experience.

Before we begin, it's important to note that Payoneer's live chat feature is only available for registered Payoneer account holders. If you don't have a Payoneer account, you will need to create one before accessing the live chat feature.

Here's how to use Payoneer's live chat:

  • Log in to your Payoneer account: To access the live chat feature, log in to your Payoneer account using your email address and password. Once you're logged in, click on the "Contact Us" button located at the bottom of the page.
  • Choose the live chat option: On the "Contact Us" page, you will see a variety of options for contacting Payoneer's customer service team. Choose the "Chat with us" option to initiate a live chat session.
  • Fill out the contact form: You will be taken to a new page where you will need to fill out a contact form. Provide your full name, email address, and a brief description of your issue or question. If you have a specific transaction ID or account number, you can include it in the appropriate field.
  • Connect with a customer service representative: Once you have filled out the contact form, click on the "Start Chat" button to connect with a customer service representative. You may need to wait a few minutes before a representative becomes available. Once connected, you can ask any questions or report any issues you may be experiencing.
  • Provide additional information if required: During the live chat session, the customer service representative may ask for additional information or clarification about your issue. Provide as much detail as possible to help them understand your problem and provide an appropriate solution.
  • Follow up if necessary: If the customer service representative is unable to resolve your issue during the live chat session, they may ask for additional information or escalate your case to a higher level of support. In this case, they will provide you with an email address to follow up with. Be sure to check your email regularly and respond promptly to ensure a timely resolution to your issue.

Tips for a successful live chat experience with Payoneer:

  • Be specific about your issue: When using the live chat feature, provide as much detail as possible about your issue. This will help the customer service representative understand your problem and provide an appropriate solution.
  • Be patient: Depending on the number of users in the queue, you may need to wait a few minutes before a representative becomes available. Be patient and wait for your turn.
  • Have your account information ready: To speed up the process, have your Payoneer account information, such as your account number or transaction ID, ready before initiating the live chat session.
  • Be polite and respectful: Remember that the customer service representative is there to help you. Being polite and respectful can go a long way in getting your issue resolved quickly and efficiently.
  • Follow up if necessary: If the customer service representative is unable to resolve your issue during the live chat session, follow up with the email address provided to ensure a timely resolution to your problem.

Payoneer's live chat feature is a convenient way to contact their customer service team and get quick assistance with any issues or questions you may have. By following the steps outlined in this article and keeping the tips in mind, you can have a successful live chat experience and get your issue resolved promptly.



2. Phone Number


If you prefer to speak with someone directly, you can contact Payoneer's customer service by phone. To do so, visit their website and click on the "Contact Us" link at the bottom of the page. Then, select the "Call us" option and enter your phone number. A customer service representative will call you back as soon as possible to assist you with your issue.

If you need to contact Payoneer's customer support team via phone, there are a few different phone numbers you can use depending on your location and the type of account you have. In this article, we'll guide you through the step-by-step process of how to find and use the correct phone number to contact Payoneer's customer support team.

Before we begin, it's important to note that phone support is only available for select types of accounts and only during specific hours of operation. If you have a question that can be answered through other means, such as email or live chat, it's recommended to try those options first.

Here's how to contact Payoneer's customer support team via phone:

  • Log in to your Payoneer account: To access the phone support numbers, log in to your Payoneer account using your email address and password.
  • Navigate to the "Contact Us" page: Once you're logged in, click on the "Contact Us" button located at the bottom of the page. This will take you to the "Contact Us" page, where you can find the phone support numbers.
  • Choose the appropriate phone number: On the "Contact Us" page, you'll see a list of phone numbers for different regions and types of accounts. Choose the appropriate phone number based on your location and the type of account you have. For example, if you're in the United States and have a Payoneer Prepaid Mastercard, you would choose the "US Payoneer Prepaid Mastercard Support" phone number.
  • Dial the phone number: Once you've found the appropriate phone number, dial it using your phone. Depending on your location, you may need to add a country code or area code before the phone number. Make sure you're dialing the correct phone number to avoid any unnecessary delays.
  • Follow the prompts: Once you've dialed the phone number, you'll be connected to a customer support representative. Follow the prompts to navigate through any automated menus and get connected to a live representative. Depending on the volume of calls, you may experience a wait time before a representative becomes available.
  • Provide your account information: When you're connected to a representative, provide your account information, such as your account number or transaction ID, to help them locate your account and assist you more efficiently.
  • Explain your issue: Explain your issue or question to the customer support representative as clearly and concisely as possible. This will help them understand your problem and provide an appropriate solution.
  • Follow up if necessary: If the representative is unable to resolve your issue during the phone call, they may ask for additional information or escalate your case to a higher level of support. In this case, they will provide you with an email address to follow up with. Be sure to check your email regularly and respond promptly to ensure a timely resolution to your issue.

If you need to contact Payoneer's customer support team in the United States (USA) via phone, you can use the following phone numbers based on the type of account you have:

  1. Payoneer Prepaid Mastercard Support: 1-646-658-3695

    This phone number is for Payoneer Prepaid Mastercard users in the United States. You can use this number if you have questions or issues related to your Payoneer Prepaid Mastercard.

  2. Payoneer Account Holder Support: 1-646-658-3698

    This phone number is for Payoneer account holders in the United States. You can use this number if you have questions or issues related to your Payoneer account.

  3. Payoneer Global Payment Service Support: 1-646-658-3692

    This phone number is for Payoneer Global Payment Service users in the United States. You can use this number if you have questions or issues related to the Global Payment Service, which allows you to receive payments from companies and marketplaces around the world.

If you need to contact Payoneer's customer support team in the United Kingdom (UK) via phone, you can use the following phone numbers based on the type of account you have:

  1. Payoneer Prepaid Mastercard Support: +44-203-608-1179

    This phone number is for Payoneer Prepaid Mastercard users in the United Kingdom. You can use this number if you have questions or issues related to your Payoneer Prepaid Mastercard.

  2. Payoneer Account Holder Support: +44-203-608-1179

    This phone number is for Payoneer account holders in the United Kingdom. You can use this number if you have questions or issues related to your Payoneer account.

  3. Payoneer Global Payment Service Support: +44-203-608-1179

    This phone number is for Payoneer Global Payment Service users in the United Kingdom. You can use this number if you have questions or issues related to the Global Payment Service, which allows you to receive payments from companies and marketplaces around the world.


If you need to contact Payoneer's customer support team in France via phone, you can use the following phone numbers based on the type of account you have:

  1. Payoneer Prepaid Mastercard Support: +33-970-730-759

    This phone number is for Payoneer Prepaid Mastercard users in France. You can use this number if you have questions or issues related to your Payoneer Prepaid Mastercard.

  2. Payoneer Account Holder Support: +33-970-730-759

    This phone number is for Payoneer account holders in France. You can use this number if you have questions or issues related to your Payoneer account.

  3. Payoneer Global Payment Service Support: +33-970-730-759

    This phone number is for Payoneer Global Payment Service users in France. You can use this number if you have questions or issues related to the Global Payment Service, which allows you to receive payments from companies and marketplaces around the world.


If you need to contact Payoneer's customer support team in Germany via phone, you can use the following phone numbers based on the type of account you have:

  1. Payoneer Prepaid Mastercard Support: +49-69-380-789-251

    This phone number is for Payoneer Prepaid Mastercard users in Germany. You can use this number if you have questions or issues related to your Payoneer Prepaid Mastercard.

  2. Payoneer Account Holder Support: +49-69-380-789-251

    This phone number is for Payoneer account holders in Germany. You can use this number if you have questions or issues related to your Payoneer account.

  3. Payoneer Global Payment Service Support: +49-69-380-789-251

    This phone number is for Payoneer Global Payment Service users in Germany. You can use this number if you have questions or issues related to the Global Payment Service, which allows you to receive payments from companies and marketplaces around the world.

If you need to contact Payoneer's customer support team in Switzerland via phone, you can use the following phone numbers based on the type of account you have:

  1. Payoneer Prepaid Mastercard Support: +41-435-086-945

    This phone number is for Payoneer Prepaid Mastercard users in Switzerland. You can use this number if you have questions or issues related to your Payoneer Prepaid Mastercard.

  2. Payoneer Account Holder Support: +41-435-086-945

    This phone number is for Payoneer account holders in Switzerland. You can use this number if you have questions or issues related to your Payoneer account.

  3. Payoneer Global Payment Service Support: +41-435-086-945

    This phone number is for Payoneer Global Payment Service users in Switzerland. You can use this number if you have questions or issues related to the Global Payment Service, which allows you to receive payments from companies and marketplaces around the world.

If you need to contact Payoneer's customer support team in Norway via phone, you can use the following phone numbers based on the type of account you have:

  1. Payoneer Prepaid Mastercard Support: +47-219-844-38

    This phone number is for Payoneer Prepaid Mastercard users in Norway. You can use this number if you have questions or issues related to your Payoneer Prepaid Mastercard.

  2. Payoneer Account Holder Support: +47-219-844-38

    This phone number is for Payoneer account holders in Norway. You can use this number if you have questions or issues related to your Payoneer account.

  3. Payoneer Global Payment Service Support: +47-219-844-38

    This phone number is for Payoneer Global Payment Service users in Norway. You can use this number if you have questions or issues related to the Global Payment Service, which allows you to receive payments from companies and marketplaces around the world.

If you need to contact Payoneer's customer support team in India via phone, you can use the following phone numbers based on the type of account you have:

  1. Payoneer Prepaid Mastercard Support: +91-000-800-050-1528

    This phone number is for Payoneer Prepaid Mastercard users in India. You can use this number if you have questions or issues related to your Payoneer Prepaid Mastercard.

  2. Payoneer Account Holder Support: +91-000-800-050-1528

    This phone number is for Payoneer account holders in India. You can use this number if you have questions or issues related to your Payoneer account.

  3. Payoneer Global Payment Service Support: +91-000-800-050-1528

    This phone number is for Payoneer Global Payment Service users in India. You can use this number if you have questions or issues related to the Global Payment Service, which allows you to receive payments from companies and marketplaces around the world.


If you need to contact Payoneer's customer support team in Japan via phone, you can use the following phone numbers based on the type of account you have:

  1. Payoneer Prepaid Mastercard Support: +81-345-209-872

    This phone number is for Payoneer Prepaid Mastercard users in Japan. You can use this number if you have questions or issues related to your Payoneer Prepaid Mastercard.

  2. Payoneer Account Holder Support: +81-345-209-872

    This phone number is for Payoneer account holders in Japan. You can use this number if you have questions or issues related to your Payoneer account.

  3. Payoneer Global Payment Service Support: +81-345-209-872

    This phone number is for Payoneer Global Payment Service users in Japan. You can use this number if you have questions or issues related to the Global Payment Service, which allows you to receive payments from companies and marketplaces around the world.

If you need to contact Payoneer's customer support team in South Korea via phone, you can use the following phone numbers based on the type of account you have:

  1. Payoneer Prepaid Mastercard Support: +82-1600-1270

    This phone number is for Payoneer Prepaid Mastercard users in South Korea. You can use this number if you have questions or issues related to your Payoneer Prepaid Mastercard.

  2. Payoneer Account Holder Support: +82-1600-1270

    This phone number is for Payoneer account holders in South Korea. You can use this number if you have questions or issues related to your Payoneer account.

  3. Payoneer Global Payment Service Support: +82-1600-1270

    This phone number is for Payoneer Global Payment Service users in South Korea. You can use this number if you have questions or issues related to the Global Payment Service, which allows you to receive payments from companies and marketplaces around the world.



3. Email


If your issue is not urgent, you can contact Payoneer's customer service by email. To do so, log in to your Payoneer account and click on the "Contact Us" link at the bottom of the page. Then, select the "Email us" option and provide details about your issue. A customer service representative will respond to your email within 24-48 hours.

If you need to contact Payoneer's customer support team via email, you can use the following email addresses based on the type of account you have:

  1. Payoneer Account Holder Support: customersuccess@payoneer.com
    This email address is for Payoneer account holders who have questions or issues related to their Payoneer account.

  2. Payoneer Prepaid Mastercard Support: customersuccess@payoneer.com
    This email address is for Payoneer Prepaid Mastercard users who have questions or issues related to their Payoneer Prepaid Mastercard.

  3. Payoneer Global Payment Service Support: customersuccess@payoneer.com
    This email address is for Payoneer Global Payment Service users who have questions or issues related to the Global Payment Service, which allows you to receive payments from companies and marketplaces around the world.

When sending an email to Payoneer's customer support team, be sure to provide as much detail as possible about your issue, including your account information and any error messages you may have received. This will help the support team to better understand and resolve your issue. Please note that email support may take longer than live chat or phone support, so if your issue is urgent, it may be best to try one of the other support channels instead.





4. Social Media


Payoneer also has a presence on social media platforms such as Twitter and Facebook. If you prefer to contact them through these channels, you can send them a direct message with your issue. While this method may not provide the same level of support as the other options, it can be a good way to get a quick response and connect with other Payoneer users.

Payoneer is active on several social media platforms where you can contact their customer support team, get updates about their services, and engage with the community. Here are some of the social media channels where you can connect with Payoneer:

  1. Facebook: You can contact Payoneer's customer support team via Facebook by sending a message to their official Facebook page. They usually respond within a few hours.

  2. Twitter: You can contact Payoneer's customer support team via Twitter by tweeting your inquiry or issue to their official Twitter handle @Payoneer. They usually respond within a few hours.

  3. LinkedIn: Payoneer also has a LinkedIn page where you can connect with them, follow their updates and posts, and message their customer support team.

  4. YouTube: Payoneer has a YouTube channel where they regularly post tutorials, guides, and updates about their services. You can also leave comments on their videos if you have any questions or concerns.

When reaching out to Payoneer on social media, make sure to be specific about your issue or inquiry and include your account information if necessary. Also, keep in mind that social media support may not be as efficient as phone or live chat support, so if your issue is urgent, it may be best to try one of the other support channels instead.






Tips for contacting Payoneer customer service:


  1. Be specific about your issue: When contacting customer service, provide as much detail as possible about your issue. This will help the representative understand your problem and provide an appropriate solution.
  2. Be patient: Depending on the method of contact you choose, it may take some time to get a response from Payoneer's customer service. Be patient and wait for their reply before following up.
  3. Have your account information ready: When contacting customer service, you may need to provide your account information to verify your identity. Have this information ready to speed up the process.
  4. Be polite and respectful: Remember that customer service representatives are there to help you. Being polite and respectful can go a long way in getting your issue resolved quickly and efficiently.

Contacting Payoneer's customer service can be a simple process as long as you know the different methods available and follow the tips mentioned above. Whether you choose to contact them through live chat, phone, email, or social media, Payoneer's customer service team is there to help you with any issues you may encounter while using their platform.




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Jamal Wednesday, April 12, 2023 Tags: financial, payoneer